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One price per room, no long-term commitment

From €30 excl. tax per month for 40 rooms, packaging included from Premium. Shipping fees paid by the item's owner, no long-term commitment.

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Not a hotel, or running a group? The Corporate plan is quoted on request.

Three plans

Essential

No subscription

Cottages, guest houses, furnished rentals, campsites

The essentials to return lost & found items, with no fixed fees: you only pay for the packaging.

  • 1 user
  • 1 location
  • 10 items logged per month
  • Packaging on order
  • Support by chat
Schedule a demo (new window)
Recommended

Premium

From €30 excl. tax / month

Hotels from 2 to 5 stars and palaces, from 10 rooms to more than a thousand

The full service, packaging included, price calculated from your number of rooms.

  • 5 users
  • 1 location
  • Unlimited items
  • Packaging included
  • Support by chat
Schedule a demo (new window)

Corporate

On quotation

Hotel groups with more than 10 properties

Multi-property, per-user permissions, your logo on the packaging, quarterly reporting, priority support.

  • Unlimited users, locations and items
  • Packaging included
Request a quote

They trust us

Compare the plans

All plans ship internationally, with labels and customs pro forma generated automatically.

See the detailed comparison
Feature Essential Premium Corporate
Lost and found items management
Quick and easy registration of items ✓ ✓ ✓
Secure handover management ✓ ✓ ✓
Owner notification in one click (SMS, email, WhatsApp) ✓ ✓ ✓
Dashboard ✓ ✓ ✓
Stock management ✓ ✓ ✓
To-Do Board (action board) ✓ ✓
Multi-establishment supervisor view ✓
Quarterly reporting ✓
Shipping management
Shipments anywhere in the world ✓ ✓ ✓
Automatic generation of shipping labels ✓ ✓ ✓
Automatic generation of customs invoices outside the EU (pro forma) ✓ ✓ ✓
Collection by courier for express shipments (UPS, DHL, FedEx, Chronopost) ✓ ✓ ✓
Packaging (cartons, foam envelopes, textile envelopes) Pay per pack ✓ ✓
Management of oversized and customised packages On request ✓ ✓
Weighing scale for items ✓ ✓
Automatic replenishment of packaging ✓ ✓
Your logo on the packaging ✓
Settings and options
Organization settings ✓ ✓
Number of discovery locations 3 Unlimited Unlimited
Personalised marketing messages (packages and emails) ✓ ✓
Customer review management ✓ ✓
Reviews shared on your Google Business Profile ✓ ✓
Possibility to offer shipping costs to owners ✓ ✓
Option to deactivate on-site return of items ✓ ✓
Option to deactivate low-cost shipments ✓ ✓
Management of user rights ✓
Customised services on request ✓
Support
Access to the knowledge base and FAQ ✓ ✓ ✓
Support by chat ✓ ✓ ✓
Support by phone ✓
Priority support ✓
See the Start / Medium / Large grid and three examples
Offer Rooms Price excl. tax / month
Start 0 to 40 rooms €30
Medium 41 to 100 rooms Start + €0.80 / additional room
Large more than 100 rooms Medium + €0.40 / additional room

Examples

  • Hotel with 45 rooms: Medium offer €30 + (45 - 40) x €0.80 = €34 excl. tax / month
  • Hotel with 75 rooms: Medium offer €30 + (75 - 40) × €0.80 = €58 excl. tax / month
  • Hotel with 150 rooms: Large offer €30 + (100 - 40) x €0.80 + (150 - 100) × €0.40 = €98 excl. tax / month

Frequently asked questions

Is PeeK'in free?

You can start with no subscription. With the Essential plan, you only pay for the packaging, and the item’s owner pays the shipping fees online. It covers 1 user, 1 location and 10 items logged per month. For a hotel, Premium starts at €30 excl. tax per month, packaging included, with no long-term commitment.

What is the commitment period?

It depends on the payment method. With a monthly SEPA direct debit, you are committed for the current month. With an annual bank transfer, for the current calendar year. To stop or change plan, contact us: the change applies the following month.

Who pays for what?

You pay for the packaging with the Essential plan, or a subscription that includes it with Premium and Corporate. The item’s owner pays the shipping fees online, before shipping. With Premium and Corporate, you can choose to offer them.

How do I present PeeK'in to my owner or management?

Three arguments, all of which you can check during the demo:

  • Controlled cost: no subscription with the Essential plan, from €30 excl. tax per month with Premium, no long-term commitment. Shipping fees are paid online by the guest who gets their item back.
  • Time given back to the team: the item is logged in one minute, then no more calls, no more rate lookups, no more payment collection.
  • Google reviews for the property: with Premium and Corporate, every return comes with an invitation to rate the hotel on Google.

The simplest way: invite your owner or management to the demo, so they can ask their questions directly.

How long does it take to get started?

Your account is created in under 5 minutes. You are then guided at every step: knowledge base and chat for all plans, phone with Corporate.

Do I have to use PeeK'in packaging?

Yes. Its weight, volume and sturdiness guarantee the delivery of your shipments. An item shipped without PeeK’in packaging is not guaranteed.

Who drops off the parcels?

For express shipments (Chronopost, FedEx, UPS, DHL), a courier comes to your property. For economy shipments (Colissimo, Delivengo), the postman takes them if you have a collection contract with La Poste; otherwise, you drop them off at the nearest post office.

What happens if a parcel is lost?

Every parcel is tracked until delivery. With Premium and Corporate, our team handles incidents with the carriers. At checkout, the owner can add the SafeShip Option: in the event of a confirmed loss, they are compensated under the terms of the option.

Is my data protected?

We do not sell your data. It is hosted on servers in the European Union, in accordance with the GDPR. Our payment solutions are PCI certified. For any request about your data, write to gdpr@peekin.me.

Does PeeK'in connect to my tools?

PeeK’in interfaces with RoomChecking, 1Check and Sésame. Your PMS or another software: on request. As a member of the Synapse label, PeeK’in exchanges data in real time with the label’s solutions, with no connection fees.

Start this month, no long-term commitment

A 30-minute demo, then your account is ready in under 5 minutes.