Logged in one minute
Photo, category, guest details. On desktop, tablet or smartphone.
The future European standard
Lost & found: less time wasted, and more 5-star reviews
Log the item in one minute. PeeK'in notifies the owner, arranges the return and invites them to rate your property on Google.
Schedule a demo (new window)See the solution
- Essential plan with no subscription
- Premium from €30 excl. tax per month
- No long-term commitment
Parcel deliveredGlasses · Mrs N. D.
New Google review5 stars · 2 min ago
- properties equipped across Europe
- Nearly 1,000
- items returned to their owner
- 250,000
- across 100,000 customer reviews
- 4.8/5
- lost & found items handled
- 1 million
The product
The whole journey of an item, in a single app
A guest calling back, worried about their item. A parcel to send to the other side of the world. PeeK'in handles the whole journey, from logging to return.
Time per item
No more calls, no more rate lookups, no more payment collection.
Owner notified
Your team confirms in one click: SMS, email and WhatsApp go out in their language. They choose delivery, pick-up at the desk, or to let it go.
Of stock
Every returned item frees up space.
International shipping
12 carriers, rate calculated by destination, customs pro forma, SafeShip Option.
Multi-property
Group view, per-site permissions, exportable reporting.
Watch the presentation video
How it works
How it works, in four steps
For every team in the hotel
Front desk
An item logged in one minute, the owner notified in one click, shipping paid online by the guest. No more calls, no more payment collection.
Housekeeping
Fewer items on the shelves: every item returned or abandoned leaves the stock, with a signed record. Floors and front desk share the same list; valuables are flagged separately.
Management
From €30 excl. tax per month, no long-term commitment, and a Google review requested at every return. The first message goes out once your team validates it, in your property's name; reminders follow automatically.
Google reviews
Every returned item can become a 5-star review
A guest who gets their item back is a grateful guest. At the end of the journey, PeeK'in invites them to rate your property on Google. Nine reviews out of ten are 5 stars.
- Google reviews generated for our clients
- 20,000
- Google reviews are 5 stars
- 9 out of 10
Great service at a wonderful location.
This is the first time I’ve ever received an email from a hotel about lost and found items after checkout. I was very pleasantly surprised. Thank you to Hôtel l’Elysée Val d’Europe; we had an excellent stay at your hotel!
Many businesses save time and build a connection to their customers on a daily basis with PeeK’in
Customer testimonials
Thank you for this service. In 25 years of business travel, I have forgotten things in hotel rooms but never been offered to send them back to me. Bravo
It is very pleasant to be contacted again for an item that we thought we had lost, thank you for this great attention!
Discover PeeK'in with one of our advisors
A 30-minute video demo, built around your own cases. You decide afterwards, with no long-term commitment.
More than ten million items are left behind every year in hotels in France. For teams, every found item means phone calls, rate lookups, packaging and a trip to the post office.
PeeK'in handles the whole journey: the owner is notified, chooses shipping or in-person pickup, pays online, and your team prints the label. The carrier does the rest.